JR

Guest Reviews

Monitor and respond to reviews across all platforms

AI Monitoring Active

4.7

Overall Rating

across all platforms

84

Reviews This Month

+12 vs last month

96%

Response Rate

avg 2.4h response time

3

Needs Attention

unanswered under 3★

TripAdvisor

4.8

1,240 reviews

Google

4.7

892 reviews

Booking.com

9.1

634 reviews

Expedia

4.6

418 reviews

Airbnb

4.9

187 reviews

TripAdvisorPositiveSpa
Jul 13

Emma D.

Absolutely stunning resort. The spa team went above and beyond — our couples treatment was the highlight of the trip. Will be back for our anniversary.

Responded
GooglePositiveGolf
Jul 12

Raj P.

Flawless golf experience. The course was immaculate and the pro shop staff were incredibly knowledgeable. Breakfast at the clubhouse was excellent.

Responded
Booking.comMixedFront Desk
Jul 12

Carla M.

Room was beautiful but check-in took over 40 minutes. Staff were apologetic but the wait really impacted our first impression.

Pending
ExpediaPositiveConcierge
Jul 11

Thomas K.

The concierge team arranged everything perfectly — from the private dining to the surprise birthday setup. Outstanding personalized service.

Responded
TripAdvisorNegativePool
Jul 11

Yuki S.

Pool area was overcrowded and we were told no cabanas were available despite booking one 3 weeks ahead. Very disappointing for the price point.

Pending
GooglePositiveF&B
Jul 10

Lisa W.

Great property overall. Food and beverage could be improved — dinner felt rushed and portions were inconsistent. Everything else was excellent.

Responded
AirbnbPositiveRooms
Jul 10

Marco F.

Stayed in the Golf Villa — privacy, views, and service were incredible. The kids club kept our children entertained all day while we relaxed.

Responded
Booking.comNegativeMaintenance
Jul 9

Sophie T.

AC in our room wasn't working properly for 2 nights before it was fixed. Maintenance should have been faster given the room rate.

Pending